Dglass 3D Return Policy

If you are not satisfied with your purchase, we are here to help.

Returns

You have 30 calendar days to return a purchase from Dglass 3D, Inc.  To be eligible for a return, your item must be unused and in teh same condition you received it.  Prior to returning an item, you must request a Return Authorization from returns@dglassinc.com.  

Once your RA number is issued, you may ship the item to the designated address.  

Refunds

Upon receipt of the returned item we will inspect and send you a receipt and inspection notification and status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment.  Once the credit is issued, it may take up to 15 business days for the credit to show up in your account.  The length of time for a credit to post to your account is dependent on your card issuer's policies.

Shipping

You will be responsible for paying your own shipping cost for returning your item.  

Contact Us

If you have any questions on how to return your item please contact us, customerservice@dglassinc.com